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Omnichannel inbox for growing teams

Every customer conversation. One inbox.

WhatsApp, Messenger, Instagram, LINE and email in one shared inbox - with AI replies, case tracking and invoicing built in.

Start now Watch it flow
  • $99/mo, all in
  • WhatsApp via QR
  • Cancel any time
Works with
WhatsApp Messenger Instagram DM LINE Email (IMAP) Xero Bukku

01 · Before & After

Five apps. Five phones.
Or one inbox.

Drag the handle. On the left, how most teams answer customers today. On the right, the same morning in EasyChat.

Before
After
One inbox · everyone● all answered
Nur Aisyah Assigned · Sarah
Daniel Lim AI replied
Kenji Tan Keyword reply
Marcus Chen Case opened
Priya Nair Invoice paid
Scattered → Shared

Every channel, every teammate, one place.

Missed → Assigned

Each chat has an owner. Nothing falls through.

Retyped → Automated

Keyword replies and AI answer the routine.

Guessed → Known

Customer insight reads the whole history.

02 · Channels

Five channels.
Zero switching.

Connect all of them in minutes. Every channel is included in the package - nothing to add on, nothing to unlock later.

  • WhatsApp

    Scan a QR code and go live in seconds. No API approval, no waiting.

  • Facebook Messenger

    Connect your Page with one click through Facebook login.

  • Instagram DM

    Reply to Instagram direct messages beside every other channel.

  • LINE

    Serve LINE customers from the same inbox as everyone else.

  • Email

    Plug in any IMAP mailbox and treat email like a chat thread.

03 · What

Not just a chat window. The whole workflow.

Reply, automate, track, invoice and report - built for teams that sell and support over messaging.

Shared team inbox

One number. One inbox. Your whole team.

Assign, reassign and restrict conversations, see who replied, and never lose a chat on someone's personal phone again.

Automation

Answer it once. Never again.

Keyword replies handle the questions you get fifty times a day.

Analytics

See what converts.

Agent performance, deals won, and a daily summary in your email.

Case management

From first message to closed deal.

Ticket & task

Tomorrow, sorted tonight.

Everyone gets a digest of tomorrow's work the evening before, in their own timezone.

Xero & Bukku

Invoice without leaving the chat.

Create, update and send an invoice PDF straight from the conversation. Both integrations included.

Team & permissions

5 seats included. You decide who does what.

04 · AI Reply

Answers like your best staff. Knows when to stop.

Not a generic chatbot. It replies from a business profile you control and the documents you upload - 1,000,000 tokens included.

  • 01Starts from a preset, ends up as your business
  • 02Learns from price lists, policies and FAQs you upload
  • 03Hands over to a person on your escalation rules
  • 04Reports the questions it could not answer
Try a tone AI reply on

Do you deliver on Saturdays?

Yes, we do! Saturday delivery is available - just tell me your area and I will check the nearest slot for you.

answered from Price list 2026.pdf
Knowledge base · reading
▤ Price list 2026.pdf ▤ Return policy.docx ▤ Opening hours FAQ.txt
Knowledge gap

3 customers asked about warranty this week. The profile does not cover it yet.

05 · Know your customer

Every reply starts with knowing who they are.

Customer insight reads up to the last 1,000 messages across every conversation, and hands the agent what matters before they type.

  • Open questions nobody answered

    "Does it work with my existing door?" - asked in March, never replied.

  • Missing facts to close

    Delivery address · preferred install date

  • A five-point profile of how they buy

    Decisiveness, price sensitivity, detail need, urgency, responsiveness.

Runs on request, or automatically the first time a customer has enough history to read. Uses the same AI tokens as replies.

06 · How it works

Live on every channel before lunch.

  1. Step 1: Sign up

    Register with Google, Apple or email. Your first workspace is ready in under a minute.

  2. Step 2: Connect channels

    Scan a QR for WhatsApp, log in to Facebook for Messenger and Instagram, paste your LINE token, plug in your mailbox.

  3. Step 3: Invite the team

    Add up to 5 team members with permission presets. Set keyword replies, shortcut keys and your AI profile.

  4. Step 4: Reply, track, close

    Every message lands in one inbox. Open a case, send the invoice from the chat, watch it all on the dashboard.

channels in one inbox
5
to connect WhatsApp
<60s
AI tokens included
1M
storage included
100GB

07 · Pricing

One package. Everything included.

No per-channel fees, no feature tiers. Build your team below and watch the price move.

EasyChat Package

Every module included

$ 99 / month

Billed every 3 months · $297 per term. Auto-renew optional, cancel any time.

5 · 5 included
Workspaces 1 included
1
Start now
  • All 5 channels
  • AI reply · 1,000,000 tokens
  • Shared inbox & permissions
  • Keyword replies & shortcuts
  • Cases & deal tracking
  • Ticket, task & calendar
  • Analytics & daily summary
  • Xero & Bukku invoicing
  • 100 GB storage
  • 1 workspace, 5 team members

Prices in US Dollars (USD). Secure card payment via Stripe.

08 · FAQ

Questions, answered.

The things people ask before they sign up - channels, WhatsApp approval, AI, pricing and the contract.

still unsure? just ask us →
Which messaging channels does EasyChat support?

EasyChat connects WhatsApp, Facebook Messenger, Instagram DM, LINE and email (IMAP) into a single shared inbox. Every channel is included in the package, so there is nothing extra to buy per channel.

Do I need WhatsApp Business API approval?

No. EasyChat connects to WhatsApp by scanning a QR code with the phone you already use, the same way WhatsApp Web works. You keep your existing number and are live within seconds.

How does the AI reply work?

You pick a business profile preset such as general support, property rental, e-commerce or appointment booking, edit it to match your business, and upload documents like price lists or policies. The AI answers customer questions from that knowledge, hands over to a person when it is unsure, and records the questions it could not answer so you can fill the gaps. Every package includes 1,000,000 AI tokens.

How much does EasyChat cost?

The EasyChat Package is $99 per month, billed quarterly, and includes every channel, AI reply, automation, case management, ticket and task, analytics, and Xero and Bukku invoicing. It comes with 1 workspace, 5 team members and 100 GB of storage. Extra storage is $1 per GB, extra workspaces $30 each and extra team members $5 each, per month.

Can my whole team share one WhatsApp number?

Yes. Your team members log in to the same workspace and reply from the same inbox and the same number. Conversations can be assigned, reassigned and restricted, and every message shows who sent it.

Can I create invoices from a chat?

Yes. EasyChat integrates with Xero and Bukku. You can create, update and send an invoice PDF to a customer without leaving the conversation, and both integrations are included in the package.

What happens when I hit my storage limit?

Incoming files are never dropped. Storage overflows past your allowance up to a ceiling so you have time to add more or clear space, and older media ages out automatically.

Is there a contract?

The package is billed three months at a time. Auto-renew is optional and can be turned off at any time, and your plan keeps working in full for a grace period after it ends.

09 · Get started

Let every chat land in one place.

Not sure EasyChat fits the way your team works? Tell us how your customers reach you and what you are hoping to fix, and we will answer honestly.

Start now - $99/month Read the FAQ

we reply as soon as possible ✓

Send us a message

We only use your email to reply. No newsletter, no drip campaign.